LAST UPDATED: 6TH JUNE, 2019
Cookies Policy
This Cookies Policy refers exclusively to the websites wikifactory.com and wikifactory.cn and any subdomains or any successor URLs, mobile or localised versions, collectively the Wikifactory Platform (“Platform”). It explains how and why Wikifactory Ltd (“Wikifactory”, “we”, “us”, “our”,”ours”) use Cookies and other similar technologies (pixels, web beacons, clear GIFs) to ensure that we can provide a reliable and better Platform and services to our Users. This Cookies Policy must be read and understood as an inherent part of Wikifactory’s Privacy Policy
Definitions and characteristics of Cookies and other similar technologies.
A “cookie” is a small text file placed and stored on the computer or mobile device when a User visits a website, mobile app or use an online platform. Cookies help on-line service providers like Wikifactory for different purposes.
“Pixels, web beacons, clear GIFs” are tiny graphics with a unique identifier, similar in function to cookies, which we use to track the online movements of users of the Platform and the web pages of users of our Ad Services, and to personalize content. We also use these in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.
Cookies can be either temporary (i.e. when they are automatically deleted at the end of a session) or permanent (i.e. when they remain stored on the User’s device unless the User decide to delete them).
Accordingly, we use Cookies on our Platform in order to recognise the Users either for the duration of the session (i.e. this means that the Cookies will be deleted at the end of the session) or across multiple sessions (i.e. this means that the Cookies will be stored for a fixed period but can be deleted by a User prior to expiry).
Cookies also help Wikifactory to understand how Users are using the Platform and how to make it work better by storing their preferences. Cookies can also be used for customer support, as well as to provide the User with target messaging and marketing, i.e. based on their topics of interest they have chosen.
Our Platform places First-Party Cookies (i.e. when they are set directly by Wikifactory) and Third-party Cookies (i.e. when they are set by a Third-Party website or domain), to enable personalised features or functionalities, such as interactive content, including email content or analytics. Please note that hird parties (including for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies on our Services. We used trusted partners like Facebook to help us service advertising.
Types of Cookies and Similar Technologies used on the Platform.
| Types of cookie or technology | Who serves these cookies (including links to their privacy policies) | How to control |
|---|---|---|
| Essential Cookies: These Cookies are used to collect basic information to provide you with a reliable Platform and services, such as language when logged out, or so we know your identity when logged in. | Wikifactory Ltd | Because these cookies are strictly necessary to deliver the Platform to our Users, these should not be refused. However, our Users can block or delete them by managing browser settings, as listed below under the heading “How to manage and control cookies on browsers?” |
| Customisation and support Cookies: These cookies are used to collect information that help us provide you a Platform tailored to your preferences and choices, to measure the effectiveness of our communications and for our Users to host customer feedback conversations with our team whilst using our Platform. | Intercom | To refuse these cookies, Users can follow the instructions in the section below under the heading “How to manage and control cookies on browsers?” For further information and guidance on how to control their cookies, we recommend reading Intercom’s Cookies Policy |
| Analytics Cookies: These cookies are used to collect information that is used in aggregate form to help us understand how our Platform is being used and whether there are any problems accessing our services or performing actions on our Platform | Google Analytics | Our Users can opt-out from Google Analytics by following the instructions in the following link: – Google Analytics Additionally, Users can set the browser settings as explained in the section below under the heading “How to manage and control cookies on browsers?” |
| Social and advertising Cookies: These cookies are used to enable Users to share pages and content found on our Platform through third party social networking and other websites, or to recognise visits to content from these sites that have been embedded on our platform, like video. These preferences and information may also be used by third party providers to provide relevant advertisements about goods and services that Users may be interested in on their Websites too and to advertise the Platform. | Social networking platforms like: | Users can control these cookies by following through the guidance provided in the following links for the different third party services:
Additionally, Users can follow the instructions in the section below under the heading “How to manage and control cookies on browsers?” |
Our platform also uses localStorage, an industry-standard to safely store User information locally, like a draft story before it gets published onto the platform. Whilst these are important for the smooth running of our Platform, please read through the instructions below in the section “How to manage and control cookies on browsers?” to control and withdraw your consent to the use of localStorage.
How to manage and control cookies on browsers?
Our Users have the right to decide whether to accept or reject cookies. Since most browsers are set to automatically accept cookies, we remind you that you can manage and disable Wikifactory and Third-Party Cookies and technologies directly from your browser settings:
Besides managing their Cookies preferences from the browse settings, Users can also express their consent to authorize all or some of the Cookies used on the Platform as explained in the above table. The Users’ choice to consent to enable or disable the use of Cookies shall be expressed in connection with each device and browser deployed by Users to access to the Platform.
In any event, Users are informed that their lack of consent to the use of essential Cookies may lead to the impossibility to use the Platform, use and view its contents, applications and features and Wikifactory’s services. Also where Users withdraw their consent to the use of essential Cookies some of the Platform’s content, applications, features or services provided through the Platform may not be available or may not work properly.
The Users’ withdrawal of consent with respect to Third-Party Cookies will not affect the use of the Platform, its content, applications, features and the services provided through it, though the access to some functionality and areas may be restricted. However, in order to exercise the withdrawal of their consent, Users may also manage the consent choice on the Third Party’s websites and in this case shall also refer to the Third Party’s privacy policies, as reported in the table above or through the browser.
Changes to this Cookies Policy
From time to time, Wikifactory may update this Cookies Policy to reflect changes to the cookies we use or for any other legal or operational reasons. Any updates to this policy will be notified with a banner on our Platform or an email. For clarity, the date at the top of this Cookie Policy also indicates when it was last updated.
Further information
Our Users and visitors can ask any questions about Cookies used on our Platform and how to manage or control them by contacting Wikifactory at the following email address: privacy@wikifactory.com